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This is exactly how Mr. Gregorov works: you give him the details, he builds the advertisement, you see it before anything is published. Try it right now — it takes about a minute.
No wrong answers here. Nothing is published, charged, or even sent until you say so — play with it.
6 starter templates · A fresh ad goes out on your Google profile twice a week
While you're making sure the tile is done right, the crew is paid on time, and every handshake means something — Mr. Gregorov is online, getting you more. Weekly posts, every review answered within 48 hours, one local SEO article a month. From $99/mo.
97% of consumers read reviews for local businesses — and 74% only care about reviews from the last 3 months. When they land on your profile and see an old review with no reply, they call the next guy. Not because he's better — because he looked awake.
An ignored 5-star review says "I don't care." An ignored 2-star review says "guilty." Both send customers elsewhere.
Google rewards active profiles. Competitors posting weekly climb the map pack while you're busy doing actual work.
Monthly "strategy calls," a report you don't read, and a blog post about "spring cleaning tips." You deserve better math.
A good tradesperson's day is full — jobs to run, a crew to keep straight, customers to keep happy. Marketing is always the thing that gets pushed to tonight, then this weekend, then never.
That's the gap Mr. Gregorov fills. He's online so you don't have to be: posting on your Google profile, answering every review — the unhappy ones calmly, the happy ones warmly — and making sure your name never sits silent where customers are looking.
Plenty of good tradespeople are humble. They'd rather let their work speak for itself. Fair enough — your work speaks for itself. Mr. Gregorov speaks for you.
Even the name works the job: gregoros is Greek for "watchful, alert." A watchman by name and by trade.
Mr. Gregorov isn't a marketing idea. He's a business owner himself — one who has spent his entire life helping customers. And he's learned that "customer" is a bigger word than most people think.
Sometimes your customer is your employee. You have to invest in your people — train them, pay them right, stand behind them — the same way you invest in the work itself. That's hard to do when your evenings are eaten up by reviews and posts. Mr. Gregorov takes the online responsibilities off your plate, so you can put more into the work and more into your people — employees and customers alike.
He knows what it's like to work in the cold and the wet. To finish a job in the dark because the customer needed it done. To deal with frustrating people — and not just customers. Engineers who've never held a wrench telling you how to hold one. Managers who promise and vanish. Property managers who pay in ninety days and complain in ninety seconds. Workers you have to push, and workers you have to protect.
He's met them all. He understands them all. And he's learned the one thing that matters in every one of those conversations: people can tell when they're being handled, and they can tell when they're being respected.
So if you've never marketed your business because it felt like bragging — there's nothing to feel embarrassed about. Mr. Gregorov will treat your customers exactly the way he treats his own: honesty is the best policy, and people come first.
No spin, no excuses, no fake promises — in his replies to your customers or in his reports to you. If something went wrong, he says so and fixes it.
Your customers are people with cold houses, flooded kitchens, and big days planned. He never forgets it — and he never lets your business sound like it forgot either.
Every future customer reads the angry reviews first — and judges you by the reply, not the complaint. Here's how Mr. Gregorov turns a bad day into proof you run a good business.
"Paid for weekly cleaning. Two weeks in a row nobody showed, and when they finally came the pool was still green. Called the office twice, got voicemail. Extremely unprofessional."
Replied by Mr. Gregorov · same dayYou're right, and I'm sorry — two missed visits isn't a scheduling hiccup, it's us failing you. A supervisor has credited both weeks to your account and personally inspected your pool today. I'd welcome the chance to show you this isn't who we are: my direct line is in your inbox. — David, Owner
"Grout lines in my kitchen are crooked and there are chips on two tiles. Installer said 'that's normal.' For $4,800?? Would not recommend."
Replied by Mr. Gregorov · same dayThat's not normal, and that's not our standard — thank you for the photos you sent. We're coming back Tuesday at no charge to re-lay those sections, and I'll personally walk the job with you before we call it done. You paid for it done right; it will be. — Marcus, Owner
"Crew showed up three hours late for my daughter's move and put a gash in my mother's dresser. Embarrassing in front of the whole new neighborhood. Never again."
Replied by Mr. Gregorov · within hoursThere's no excuse that fixes a late crew on your daughter's moving day — I'm truly sorry we put you in that position. We've refunded the damaged-item fee in full and changed our dispatch process so a second coordinator confirms timing on every job. Congratulations to your daughter on the new place, from all of us. — Priya, Owner
"Paid for a spring replacement and the door is louder than before they touched it. Woke the baby twice last night. I specifically asked them to test it!! So upset."
Replied by Mr. Gregorov · same dayI'm so sorry — you asked for a quiet door and we didn't deliver it. Your next two tune-ups are on us, and from now on every job ends with a balance test you watch and approve before we leave. We hope you'll let us earn your trust back. — Jen, Owner
Nobody expects a perfect business. Everyone is watching how you handle an imperfect day.
Examples shown are illustrative — your replies are written from your real details, every time
"They fixed our furnace same day in the middle of a cold snap. Technician was polite and explained everything. Can't recommend enough."
Thanks so much, Karen! Cold snaps are exactly when you need heat fast — glad Mike could get you sorted same day. Stay warm, and we're here whenever you need us. — The Team, via Mr. Gregorov
Your services, service area, and tone preference. Add us as a manager on your Google profile — we walk you through it.
Posts go out twice a week. Reviews get answered within 48 hours. Your article publishes monthly. All of it in your voice — and nothing ever goes public unseen: your first two posts always need your OK, and anything sensitive gets flagged first.
On the 1st of each month: what went out, what came in, how your profile performed. Pause or cancel anytime — one email.
We help everybody. Every trade, every town — a living profile and a clean reputation.
The full Mr. Gregorov — and the only door your competitor can't walk through.
Signature service covering up to 3 locations or service areas.
Not ready for monthly? One pass, and your Google profile stops collecting dust.
Every trades business runs on the same quiet math: what does a customer cost, and what does losing one cost? Let's be honest about it.
You wouldn't blink at buying the crew lunch three Fridays in a row — and nobody's business ever grew from a pizza. Same money, one month of Mr. Gregorov.
A single average repair job — one water heater, one AC fix, one panel upgrade — pays for nearly two months of this service. Lose just one caller to a competitor and you've spent more than we're asking.
Here's the part nobody calculates: a lost customer isn't one job. It's every future repair, every install, every neighbor they'd have referred — for the next 20 years. That's the real invoice for a dead Google profile.
You're not buying posts and replies. You're buying the customers you never lose.
Most businesses say "thanks!" and move on. Mr. Gregorov asks one good question — and the customer writes your best advertisement for you, in their own words. Watch:




That second reply? It's a five-star advertisement the customer wrote themselves — packed with the exact words future customers search for.
Examples shown are illustrative — real threads, real customers, your business
of consumers read reviews for local businesses before choosing one.
of consumers are more likely to use a business that responds to every review.
of consumers expect business owners to respond to reviews. Silence is now below baseline.
say they're unlikely to use a business that ignores its reviews entirely.
only care about reviews written in the last 3 months. Old glory doesn't count.
higher average revenue for businesses that respond to reviews vs. those that don't (200K+ businesses analyzed).
We'd rather lose a client than break these. No exceptions, no fine print.
No. You add us as a "Manager" on your Google Business Profile — a standard, revocable permission Google built exactly for this. You keep full ownership and can remove us in two clicks.
Anything under 3 stars gets flagged to you by email before we respond. You tell us the story, we draft a professional reply for your approval. We never argue with a customer in your name.
We use AI drafting with human review — and everything is built from your intake form: your services, your tone, your city. If a post ever makes a claim about your business you didn't give us, that's a bug, and we fix it free.
Your profile looks alive within the first week. Ranking improvements in the local map pack typically build over 2–4 months of consistent activity — which is exactly what we're for.
Anytime. One email. No exit fees, no "retention specialist," no guilt trip. We remove ourselves from your profile and send you everything we created — it's yours. One note on money: we always finish the period you've paid for, but ending early doesn't trigger a partial refund. It's spelled out in the plain-English terms.
The 48-hour promise covers every review that arrives from your start date forward — that's the standing service. Older reviews aren't backdated into it, but if you flag the important ones during onboarding, we'll write answers for those once, as part of getting you set up.
Never. Never faked, never bought, never gated. We don't write reviews ourselves, we don't pay for them, and we don't route unhappy customers away from Google. We respond to what's real, flag what's suspicious, and help you earn the rest the honest way — by asking happy customers at the right moment.
Not at the Signature ($249) and Multi-Location tiers — one company per trade, per metro, permanently. A metro is one primary city plus its suburbs, roughly a 30-mile radius. Once your area is taken at those tiers, we turn competitors away. The $99 Essentials tier and the $149 Profile Rescue are different: both stay open to everybody, so exclusivity doesn't apply at that level.
Yes — pay 10 months, get 12. One invoice, no monthly billing, and your exclusivity is locked in for the year. Choose "Annual" under Billing in the signup form and we'll quote it with your start date.
Yes — Profile Rescue, $149 one-time. In one pass we correct your categories, organize your photos, rewrite your description, and queue your first two posts. Everything we make is yours to keep, no strings. Many Rescue clients upgrade to monthly once they see the difference.
You do. Everything we create is yours from day one — if you cancel, it all goes with you. The photos you share with us are used only for your profile and never anywhere else.
Fill this out and Mr. Gregorov will reach out within one business day with your first posts ready to review. No card required to start.
Mr. Gregorov has your details. Expect his email within one business day with your first two posts and your review-response setup.
Check your spam folder just in case.
No lawyer-speak, no 40-page PDF. This is the whole agreement between you and Gregorov — what we do, what we don't do, and how money and cancellations work. Starting a trial or paying an invoice means you're on board with what's below.
Gregorov ("we," "us," "Mr. Gregorov") is a two-person Google Business Profile management service for home-service trades. When you start a free trial, book a Profile Rescue, or pay an invoice, you accept these terms. If anything here doesn't sit right, just don't sign up — no hard feelings. Questions anytime: hello@hiregregorov.com.
Exactly what's included depends on your plan:
Just as important — this is the full "don't" list:
Every review posted to your profile from your service start date forward gets a response within 48 hours — that's the standing promise. Reviews that came in before your start date aren't part of it and aren't backdated. Flag any important older ones during onboarding and we'll write answers for those once, as part of getting you set up.
Monthly plans start with two free weeks — no card required. Your trial begins the day you approve your first post, not the day you fill out the form. Cancel by email any time during the trial and you owe nothing; everything we already made is yours to keep. Profile Rescue is a one-time project, so it doesn't include a trial.
Monthly plans are billed in advance, once a month, starting after your trial ends. Annual plans are billed once a year — 12 months for the price of 10 — and lock your exclusivity for the year. Profile Rescue is billed once, before work begins. Social Companion is billed monthly with your plan. The price you sign up at is your price for as long as your service stays active.
One email to hello@hiregregorov.com cancels — no exit fees, no retention calls, no hoops. Your service runs through the end of the period you've already paid for, then stops. Everything we created stays yours.
We don't offer refunds, and here's why: work starts on your account immediately, and writing that's been delivered can't be un-delivered. So payments are final, and cancelling early doesn't trigger a partial refund — instead, we always fulfill the full period you've paid for. If you're mid-month, you keep getting posts and review replies until that month ends.
One exception: if we end your service without cause partway through a paid period (see section 10), we'll refund the unused portion. That's only fair.
If your card is declined, we'll reach out by email and phone to get it sorted. If we can't reach you or the payment isn't fixed within 5 business days of the first failure, your service is paused and then cancelled. You're welcome back anytime at current pricing — but a lapsed exclusivity slot can't be held, and if a competitor claimed it meanwhile, it's gone.
We keep clients for years, and ending a service is rare — but we reserve the right to. We may cancel immediately, with no refund, if you: treat our team abusively or threaten them; ask us to fake, buy, or gate reviews or otherwise deceive customers; run your business dishonestly or illegally; or repeatedly fail to pay.
We may also end any service for ordinary business reasons with 14 days' email notice — in that case we refund the unused part of your current paid period.
At the Signature and Multi-Location tiers we serve one company per trade, per metro — permanently, while your subscription stays active. A "metro" is one primary city plus its suburbs, roughly a 30-mile radius, mapped from the service area on your form. The Essentials tier and Profile Rescue are open to everyone and carry no exclusivity. If your service lapses or ends, your slot reopens.
You own everything we create for you — posts, review replies, descriptions, all of it — from the moment it's delivered, including after cancellation. Photos and materials you share with us are used only for your profiles and never sold or reused elsewhere. We don't sell your information to anyone, period.
Google makes its own decisions — rankings, review removals, and profile suspensions are out of our hands, and we can't be liable for them or for lost revenue tied to them. If we ever do owe you for something that was our fault, our total liability is capped at what you paid us in the three months before the issue.
If these terms change, we'll email you at least 30 days before the new version applies to you. Continuing your service after that means you accept the update; cancelling first means you don't.
Last updated October 2026 · Gregorov · Reputation care for the trades
Questions about any of this? hello@hiregregorov.com — a human answers.
This is the form that makes everything else easy. Ten honest minutes here means your posts and review replies sound like you from day one — with almost no back-and-forth. Fill it out once; we use it for everything we write.
Your intake is in Mr. Gregorov's hands. From here, posts and replies get written in your voice — no homework, no phone tag. If anything changes, one email updates it.
A confirmation copy is on its way to your inbox.